AXS Map: Crowdsourced Accessibility Reviews of Businesses

AXS Map is an app available for iOS and Android that allows users to rank the accessibility of local businesses. Using the location of the device users can search for nearby businesses and rank the accessibility of the location in very basic terms. More detailed accessibility information and information for people with a wider range of disabilities would improve the app.

While accessibility standards established by the government are exact and technical, AXS Map uses a star rating system. For example, a businesses that is easily accessible to people with disabilities would earn a five star ranking. The app also allows users to rank a business based on the noise level, which can be helpful for people with hearing impairments, and by light which can be helpful for people with visual impairments.

I was recently involved in a "Mapathon" were a group of people used the app to map parts of the city. This experience helped me understand the value of the app, as some businesses had serious accessibility issues such as numerous steps with no ramps.

The data that is inputted through the app or the website can then be viewed by people interested in the accessibility of a business. For example, a person with a physical disability could check the app to make sure that a coffee shop had a ramp.

If the AXS Map platform becomes popular it could even prompt businesses with poor rating to make improvements.

While the concept behind AXS Map is good, the implementation is a little rough. The app is not intuitive to use and can be frustrating. However, it does work once you get familiar with the interface. The app also requires users to enter their email which could steer some users away.

To use AXS Map visit AXSMap.com or download the app for iOS and Android. Click here to download the app for iOS and click here to download the app for Android.

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Bright Future for Apple Accessibility with Lisa P. Jackson in the Lead

Apple recently updated the bio of Lisa P. Jackson to reflect her new role overseeing accessibility at Apple. This expands her previous responsibilities of overseeing environmental initiatives at Apple. Ms. Jackson's official title is now Vice President of Environment, Policy and Social Initiatives. Apple CEO Tim Cook has been vocal regarding his views of the importance of accessibility. This new management change, which puts a Vice President level executive in charge of accessibility for the first time, seemingly reaffirms Apple's long-standing commitment to accessibility.

Apple has been a leader in accessibility. Its products include superior accessibility features out of the box. Features such as VoiceOver, Speak Selection, Zoom, AssistiveTouch, and Switch Control give people with disabilities equal access to Apple products at no additional charge.From personal experience I can say that these features are truly life changing and positively impact many people.

Even considering Apple's past success there are areas for possible improvement. One example involves training sales people about the accessibility features. On recent trips to Apple Stores, I have had some experiences that are not consistent with Apple's commitment to accessibility. For example, the Apple Watch on display had its accessibility features disabled. While Apple likely wants to limit confusion for customers who do not use accessibility features, this does not promote equal access. Part of the magic of the Apple Store is being able to walk up to a shinny new product and try it out. With the accessibility features disabled, and the sales people unfamiliar with how to enable these features, users with disabilities don't have an opportunity to fully explore the product. Apple should be showing off these features, not hiding them. Apple would be doing a great service to its customers with disabilities to prepare its store employees to talk about accessibility features as well as they talk about other features.

Ms. Jackson has proven herself to be a very capable leader.  She has the ability to continue Apple's accessibility superiority and solve existing challenges. Her work on environmental initiatives has been very successful, propelling Apple towards the top of the technology industry in terms of sustainability. The future of Apple product accessibility seems bright, and I am excited to see what innovations come next.

To read Lisa Jackson's full bio from Apple click here. Photo credit: Apple.

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KNFB Reader App: Amazingly Fast and Accurate

The KNFB Reader is a text recognition app that is shockingly fast. Take a picture of a newspaper article or practically any printed text and within a couple of seconds the app will be reading the text back to you. A "couple of seconds" is no exaggeration, the KNFB Reader app is that fast. For people who are visually impaired or have difficulty reading, the KNFB Reader is perfect for accessing printed text.

Once a document is properly framed, only one more step is necessary to start reading the document. Simply press the take picture button and within seconds the app will recognize the text within the document using optical character recognition (OCR) and begin reading it with text-to-speech. No need to crop or adjust the image, once the picture is taken the app does all the work. All recognition is done locally on the device so personal data is never transmitted over the internet.

The KNFB Reader app has a number of features that help users capture images of text. For users who are blind and visually impaired the app offers a "field of view report" which offers spoken feedback to help frame the document in the view finder. This feature will let a users know how many corners of the document are within the field of view and if the document is tilted. In addition, the app offers automatic picture taking mode which will automatically snap a picture of a document when it is properly framed.  The app also includes the ability to capture multi-page documents with batch mode. The field of view feature worked well with loose paper documents, but I did not have success using the automatic capture feature with books.

In addition to using the device's built in camera to capture images, users can also import image based PDF documents and JPG files to be recognized with the app. For example, using the "open in" feature of Google Drive will allow a user to import an image to be recognized and read with KNFB Reader.

Text is can be highlighted word-by-word or line-by-line as it is being read aloud by the text-to-speech voice. Users can adjust the layout and appearance of the text and change the speaking rate of the text-to-speech voice. Only the default iOS text-to-speech voice is available, so users hoping to use another voice will have to export the text to another app. The built-in text reader also lacks the ability to highlight or annotate the document, so once again users looking for this functionality will need to export the text to a different app.

While the KNFB Reader app is faster and more accurate than competing products such as Prizmo, Prizmo does include some useful features that KNFB Reader does not. Prizmo, which is significantly less expensive, includes the ability to export PDF documents. This means a user can take a picture of a document, have the text recognized and any images on the page retained by Prizmo, so that it looks identical to the printed page. KNFB reader, by contrast strips away images, and only retains the printed text. If PDF export is an important feature to you, Prizmo may be a better option. Click here to learn more about Prizmo. 

If you are looking for a text recognition app with great speed and accuracy, I think you will be quite pleased. If The KNFB reader fits your budget, you won't be disappointed. KNFB Reader costs $100, to download the app from the App Store click here. It is compatible with the iPhone 4S and newer and the iPod touch fifth generation. Click read more below to view screen shots of the app.

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New in iOS 8: Start Text-To-Speech Easily with Speak Screen

iOS 8 includes some new accessibility features and many improvements to existing features. One of the new features is called Speak Screen which allows users to quickly have text on the screen spoken aloud using text-to-speech. Speak Screen is included in addition to Speak Selection which allows users to highlight text and press speak to have content read aloud.

Unlike Speak Selection, which requires text to be highlighted first, before reading the text aloud,  Speak Screen does not require users to highlight the text they wish to have spoken. Especially for longer articles or emails, this highlighting process could be time consuming and frustrating.

Speak Screen solves the problem by speaking all text on the screen with a simple two-finger swipe down from the top of the screen. After swiping down with two fingers, text starts to be read aloud with text-to-speech, and the Speak Screen menu appears on top of your current app. This menu allows you to stop and start speech, adjust the text-to-speech speaking rate, and navigate through the text being spoken.  Instead of having to re-highlight text if you want to hear a paragraph again, Speak Screen offers simple navigation buttons. The menu can also be hidden to allow full view of the screen and accessed again through a small floating button. Just like Speak Selection, Speak Screen has the option to highlight text as it is spoken, making it easier for sighted readers to follow the text as it is being spoken.

Just like all of the accessibility features in iOS 8, Speak Screen can use the Alex text-to-speech voice which many users prefer. While Alex is a very high quality text-to-speech voice beware, it takes up almost one gigabyte of storage. Speak Screen can also be activated through Siri by saying "speak the screen." To enable Speak Screen on a device with iOS 8 go to Settings > General > Accessibility > Speech and then toggle on Speak Screen. Speak Screen is only available for devices running iOS 8 or higher.

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Apple Releases iOS 8 with Major Accessibility Improvements

Today, Apple released iOS 8 the latest software update for iPhone, iPad, and iPod Touch. The new software, which is available for free, includes many new features and enhancements, including new accessibility features and tools that will allow developers to make the next generation of apps. Apple has not stood still in terms accessibility and as a result, iOS 8 is truly the most accessible and inclusive iOS version to date.

Some of the most exciting new accessibility features are included in iOS are ready to use right after updating. These features are developed by Apple, and most are found under Settings > General > Accessibility.

Speak Screen is one of the new accessibility features that allows users to quickly and easily have content on the screen read with text-to-speech with a simple two finger swipe down gesture. Unlike older versions of iOS which required users to highlight sections that they wished to be spoken, Speak Screen does not require any highlighting. Users can even ask Siri to �speak the screen� to start text-to-speech.

Apple�s highly acclaimed screen reader, VoiceOver, also received some substantial updates. Now, VoiceOver users can enter text using a system-wide virtual six-dot Braille keyboard. Zoom is also vastly improved with windowed magnification and filters. Guided Access and AssistiveTouch have seen smaller improvements.

In addition, all accessibility features that use speech will now be able to use the Alex text-to-speech voice that many Mac users enjoy. All of these features are included with the iOS 8 update. Stay tuned for in depth information about the features discussed above in the coming days and weeks.

With iOS 8, Apple has given developers tools to make the next generation of great apps. Hopefully, assistive app makers will be able to take advantage of these new features to help people with various needs. Developers can now make system wide keyboard apps. iOS keyboards will now be able to enter text into any app if the developer updates the app for iOS 8. For example, Fleksy and SwiftKey are expect to receive an update shortly to enable text entry into any app. Developers can also add the ability to unlock their app using Touch IDfinger print recognition for devices with Touch ID. Lastly, developers can create extensions to allow their app to perform functions within other apps. For example, a translation extension could be used within Safari to eliminate the need to switch apps.

These features open up a whole new world to app developers and it will be exciting to use some of the new apps that take advantage of these new developer features. While some apps have already been updated to take advantage of the new developer features in iOS, many have not been. Check back to read about some apps that are taking advantage of these new developer features in ways that can help people with disabilities.

iOS 8 is a free update that you can download now. Stay tuned to the Assistive Technology Blog to learn more about the new included accessibility features and about apps that take advantage of the new developer features.

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How Apple Could Improve the App Store for VoiceOver Users

Potential  Feature for App Store

Would you buy a song that may or may not play, a car that may or may not fit in your garage, or a remote that could or could not work with your TV? Probably not, but a similar problem is facing VoiceOver users (and users of other built-in accessibility features) every time they look for a new app on the App Store. This user base is growing quickly due to high quality accessibility features that Apple builds into every iOS device. Currently, the App Store offers no way for users to know if the app will be accessible before hitting the buy button. For VoiceOver users, this means throwing away money if the app turns out to be inaccessible. While the issue of app accessibility has been getting a lot of buzz lately, hopefully Apple can implement some solutions to the problem before and until app accessibility is virtually ubiquitous.

One way to help users know if an app is accessible before hitting the buy button is to add an accessibility report to the apps App Store page. Just as App Store pages prominently displays if an app is compatible with Game Center. This report could be generated during Apple's app review process and consist of a simple rating scale to help users determine if the app is accessible for their needs. As Rene Ritchie of iMore.com suggested, maybe Apple would decide not to recommend any apps that are not fully accessible.

There are other solutions such as allowing developers to create an app accessibility preview alongside the full blown app previews coming with iOS 8. Developers could walk users through how the app interacts with VoiceOver or other accessibility features directly in the App Store using audio and video.

Hopefully Apple and app developers continue to keep in mind when updating their products.

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